UK Orders:
We process and dispatch all UK orders within 1 to 3 business days for plain items and 5-7 days for personalised items depending on stock availability. Delivery times may vary based on your location and the performance of local postal services.
International Orders:
For global shipments, please allow 3 to 7 business days for delivery. This timeframe accounts for possible customs clearance and varying postal service efficiency across regions.
Our logistics team works behind the scenes to ensure your order arrives on time, every time.
If you have questions about your order or delivery schedule, please contact us at arkworkwearuk@gmail.com.
NOTE: We are not responsible for shipping carrier delays.
We want you to be 100% satisfied with your ARKWORKWEAR purchase. If you’re not happy with your item, you’re welcome to return it within 14 days of purchase for a full refund or exchange—whether for a similar item or something different.
How to Return an Item:
NOTE: ARKWORKWEAR will not accept any returns without a Valid Returns Authorisation Number
Returns will only be accepted under the following conditions:
You are responsible for returning the goods to our warehouse. Alternatively, we can arrange collection at a fee depending on the parcel weight. If collection fails due to customer error. The customer must drop the parcel at relevant courier's drop off point.
If you're a distributor or trade account holder, a restocking fee of up to 25% will apply to all returns. All standard return conditions must be met.
If you have any questions about your return or delivery, please contact our team at arkworkwearuk@gmail.com. We’re here to help.
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